PRIVACY POLICY

Last Updated: May 2026

This Privacy Policy explains how Anchor Gold collects, uses, stores, processes, and protects personal information through the Anchor Gold platform, website, wallet environment, applications, and related ecosystem services and infrastructure environments.

By using the platform, users consent to the collection and processing of information in accordance with this Privacy Policy and applicable laws including POPIA.

1. INFORMATION WE MAY COLLECT

We may collect:

  • Full legal name
  • ID/Passport information
  • Proof of address
  • Banking information
  • Mobile number
  • Email address
  • Wallet activity
  • Transaction records
  • IP/Device information
  • Login activity
  • Compliance verification information
  • Selfie/Liveness verification data

Additional information may be required for compliance, operational, or security purposes.

2. PURPOSE OF INFORMATION COLLECTION

Information may be collected to:

  • Verify identity
  • Comply with KYC/AML requirements
  • Maintain platform security
  • Process subscriptions and allocations
  • Operate digital wallets and transactions
  • Communicate with users
  • Improve platform functionality
  • Prevent fraud or unlawful activity
  • Comply with legal obligations

3. DATA PROCESSING & STORAGE

User information may be processed electronically through approved operational systems, ecosystem infrastructure providers, technology providers, compliance partners, and related service environments.

Reasonable steps are taken to protect information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

No digital system can guarantee absolute security.

4. SHARING OF INFORMATION

Information may be shared where reasonably necessary with:

  • Compliance service providers
  • Verification providers
  • Payment processors
  • Custody providers
  • Operational ecosystem partners
  • Technology infrastructure providers
  • Regulatory or legal authorities where required by law

Anchor Gold does not sell personal information to third parties.

Information may be processed through approved ecosystem infrastructure and operational service environments where reasonably necessary for platform functionality, compliance, verification, transaction processing, security, or operational support purposes.

5. COOKIES & WEBSITE DATA

The website may use cookies or analytical technologies to:

  • Improve user experience
  • Analyze traffic and usage
  • Enhance platform performance
  • Support security monitoring

Users may disable cookies through browser settings, although some platform functionality may be affected.

6. USER RESPONSIBILITIES

  • Protecting login credentials
  • Maintaining device security
  • Providing accurate information
  • Updating information where necessary

7. DATA RETENTION

Information may be retained for operational, legal, compliance, audit, security, and record-keeping purposes for periods considered reasonably necessary under applicable laws and internal procedures.

8. USER RIGHTS

Subject to applicable law, users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion where legally permissible
  • Restriction of certain processing activities

Certain information may still need to be retained for legal or compliance reasons.

9. THIRD-PARTY LINKS & SERVICES

The platform may contain links or integrations relating to third-party systems or services. Anchor Gold is not responsible for the independent privacy practices, policies, or external content of third-party providers or external websites.

10. AMENDMENTS

Anchor Gold reserves the right to amend this Privacy Policy periodically. Updated versions become effective upon publication on the platform or website.

11. CONTACT INFORMATION

12. IMPORTANT NOTICE

Use of the platform constitutes acknowledgment and acceptance of this Privacy Policy. Users who do not agree with this Policy should discontinue use of the platform and related services.